Cookie Policy
Last updated: April 2026
1. What Are Cookies
Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work efficiently, provide information to site owners, and improve the user experience. This policy explains what cookies and similar technologies (such as localStorage) our website uses and how you can manage them.
2. Strictly Necessary Cookies
These cookies are essential for the website to function correctly. They cannot be disabled without impacting the core functionality of the site.
| Cookie / Technology | Provider | Purpose |
|---|---|---|
| __stripe_mid, __stripe_sid | Stripe | Fraud prevention and secure payment processing. Required for card payments, Apple Pay, and Google Pay. |
| localStorage: theme | First-party | Remembers your theme preference (light/dark mode) so it persists across pages. |
| localStorage: booking-form | First-party | Temporarily stores booking form data so your progress is not lost if you navigate away or refresh the page. |
3. Functional Cookies
These cookies enable enhanced functionality and personalisation, such as live chat and map features.
| Cookie / Technology | Provider | Purpose |
|---|---|---|
| Google Maps cookies | Required for address autocomplete and route display in the booking form. Google may set cookies to load map tiles and manage API sessions. | |
| Retell AI cookies | Retell AI | Powers the AI chat assistant widget for booking enquiries and customer support. May store session identifiers for conversation continuity. |
4. Analytics Cookies
These cookies help us understand how visitors use our website, which pages are most popular, and how users navigate between pages. All analytics data is aggregated and anonymous.
| Cookie / Technology | Provider | Purpose |
|---|---|---|
| _ga, _ga_* | Google Analytics | Tracks page views, session duration, and user interactions to help us improve the website. Data is anonymised and not used for advertising. |
5. How to Manage Cookies
You can control and manage cookies in several ways. Please note that disabling certain cookies may affect the functionality of our website.
Browser Settings
Most browsers allow you to view, manage, and delete cookies through their settings. The exact steps vary by browser:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Cookies and site data
Google Analytics Opt-Out
You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.
localStorage
localStorage data can be cleared through your browser's developer tools or by clearing all site data for gotoairport.taxi in your browser settings.
6. More Information
For more information about how we handle your personal data, please see our Privacy Policy.
If you have any questions about our use of cookies, please contact us at bookings@expressairportcars.co.uk.
7. Changes to This Policy
We may update this cookie policy from time to time. Any changes will be posted on this page with an updated “last updated” date. We encourage you to review this page periodically.
Contact Us
Express Airport Cars
London, United Kingdom
Phone: 0203 865 1942
Email: bookings@expressairportcars.co.uk
Website: www.gotoairport.taxi
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